M5 Networks, Inc., New York, is a hosted service carrier that provides VoIP to businesses in such sectors as financial services, accounting, executive office suites, food
and beverage services, government and not-for-profits, information
technology, recruiting, retail, transportation/limo services, legal, and
real estate industries.
The company delivers voice and data through servers colocated in a carrier-grade facility with power, security, network and fire suppression technologies built-in to ensure operation, even in the event of natural or man-made disaster. This reliability enables M5 to market call rerouting services to clients' remote phones for backup connectivity for when customers' operations are shut down by weather or a disaster. Clients are not required to install new telephone lines, servers, or a PBX to use M5’s service. Only a managed router, LAN and T-1 line (and DSL backup line) is required. Users also can connect to the system over the Internet using any broadband connection and either an IP phone or M5’s IP softphone client.
M5's flagship product is ActiveService, a cloud-based phone system touted as software that enables businesses to enjoy the features of an enterprise class phone system without the cost and management headaches that accompany an on-premise solution. The company was founded in 2000 and has won accolades and press attention for being one of the more engaged workplaces due to company exercises like dividing employees into rock bands, paying for music lessons, and staging battle of the bands sessions at the office. M5 also developed an app that enables phone calls to be made and received over an iPad.